Terms and Conditions for Class IV Laser Therapy

1. Introduction

Welcome to Theralaser, Class IV Laser Therapy services. These terms and conditions govern your use of our laser therapy services. By booking an appointment and using our services, you agree to abide by these terms and conditions.

2. Appointment Booking and Payment

2.1. Booking: To book a Class IV laser therapy appointment, you must make a reservation through our designated booking channels. You are required to provide accurate and complete information when booking.

2.2. Payment: Payment is due at the time of booking to secure your appointment. 

We accept payments via:

• Paypal: [email protected]
• Bank transfer:
• Sort code: 23-69-72
• Account number: 27651045

Payment information is securely processed, and sensitive data is encrypted for your protection.

3. Cancellation and Refunds

3.1. Cancellation Policy: Cancellations are subject to the following terms:

a. Cancellations made 24 hours or more before the appointment: No charge; a full refund will be issued.

b. Cancellations made between 12 and 24 hours before the appointment: A 50% refund will be issued.

c. Cancellations made less than 12 hours from the appointment: No refunds will be provided.

d. Refunds will be processed within 10 days from the cancellation request.

3.2. Rescheduling: Clients can reschedule their appointments, subject to availability, at no extra cost, provided they give sufficient notice.

3.3. No-Show: In the event of a no-show (failure to attend a scheduled appointment without prior notice), clients will not be eligible for refunds or rescheduling without additional payment.

3.4. Exceptional Circumstances: In cases of unforeseen and exceptional circumstances, such as medical emergencies or other events beyond the client's control, we may consider rescheduling the appointment or providing a partial refund on a case-by-case basis. Clients should contact our customer service as soon as possible to discuss their situation.

4. Late Payments: Failure to make the required payment at the time of booking may result in the cancellation of the appointment. Additional charges may apply for rescheduled appointments.

5. Invoice Requests: Clients may request an invoice for their booking, which will be provided upon request. Please contact our customer service for invoice requests.

6. Billing Disputes: In case of any billing disputes, clients are encouraged to reach out to our customer service within [number of days] days of the appointment date for prompt resolution.

7. Laser Therapy Treatment

8.1. Quality Assurance: We strive to provide high-quality Class IV laser therapy treatments. If you are unsatisfied with the quality of the treatment received, please contact our customer service within [number of days] days of the appointment. We will review your concerns and may offer a complimentary reevaluation or treatment adjustment.

8. Liability and Disclaimers

8.1. Medical Disclaimer: Class IV laser therapy is a therapeutic treatment and should not be considered a substitute for professional medical advice, diagnosis, or treatment. You should consult with a qualified healthcare provider for any medical concerns or conditions.

8.2. Liability: Theralaser Ltd shall not be held liable for any injuries, damages, or adverse reactions resulting from the use of our laser therapy services, except where such liability cannot be excluded by law.

9. Privacy and Data Security

10.1. Privacy Policy: Client information provided during booking and treatment will be handled in accordance with our Privacy Policy, which can be accessed on our website.

10. Changes to Terms and Conditions

10.1. Modification: [Your Business Name] reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes through our website or other communication channels.

11. Contact Information

11.1. Contact: For inquiries, concerns, or further information, please contact us at [contact email/phone number].

By booking a Class IV laser therapy appointment with Theralaser, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Last Updated: 15 September 2023